Identity of the Data Controller
Frances Jimenez O’Farrill, hereinafter referred to as Frances JOF, is committed to protecting you and your business. As part of this protection, we inform you that the personal data you provide is treated with absolute confidentiality, and we have implemented sufficient security measures to ensure its protection, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, hereinafter referred to as “the Law”. Therefore, we provide you with this privacy notice.

Address of the Data Controller
Frances JOF, located at Loma Larga 84, Vistahermosa, Cuajimalpa, CDMX, Mexico, Phone: (55) 28 55 79 38, Email: info@francesjof.com, is responsible for collecting your personal data, its use, and its protection.

Identity of the Data Controller
The personal data collected directly or indirectly from you, or generated from the relationship we establish, and necessary for providing the services derived from it, will be used for the following purposes:

• To provide the services and products requested by you.
• To inform about changes or new products or services related to those contracted or acquired by the client.
• To fulfill obligations undertaken with our clients.
• To assess the quality of the service.
• For billing and collection of services.
• To address any complaints, questions, or comments regarding the services.
• To send notifications of changes to this privacy notice.

Types of Data
To achieve the primary purposes described above, we will collect the following personal data:

General Data: including Full Name, Address, Email, and Telephone Number (landline and/or mobile).

In addition to the above, we will use the following data, which requires special protection:

Options and Means to Limit the Use and Disclosure of Your Data
To enable you to limit the use and disclosure of your personal information, we provide further information. Please send us an email at info@francesjof.com.

Transfer
We inform you that some or all of your personal data may be shared within the country with third parties, both domestic and foreign. The personal information of the Data Subject cannot be transferred to third parties for consideration. However, it may be shared in the following cases:

1. a) When such transfer is made to third parties to fulfill the services or obligations agreed upon with the Data Subject.
   b) When required by law or for the administration of justice.
   c) When the Data Subject expressly consents.

We are committed to not transferring your personal information to third parties without your consent, except in the cases provided in Article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties, and to carry out this transfer in accordance with that law.

ARCO Rights
You have the right to know what personal data we hold, for what purposes we use it, and the conditions of its use (Access). You may also request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); request that we remove it from our records or databases if you believe it is not being used properly (Cancellation); and object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO Rights.

Revocation of Consent
At any time, you may revoke the consent you have given for the processing of your personal data, so we will cease using it. To do so, you need to send an email to: info@francesjof.com with your request.

Your request should include the following information:
I. Your full name as the data subject and your address, email, or other means to communicate the response to your request.
II. Documents proving your identity or official identification or document verifying the representation of your legal representative.
III. A clear and precise description of the information for which access, rectification, opposition, or cancellation is requested, as applicable. In the case of rectification requests, include documentation supporting the request and the modifications to be made.
IV. Any other element or document that facilitates the location of your personal data.

We will address your request within a maximum period of 15 business days and inform you of its outcome via email.

Changes to the Privacy Notice
This privacy notice may be subject to modifications, changes, or updates due to new legal requirements; our own needs regarding the products or services we offer; our privacy practices; or other causes. Changes or updates to this Privacy Notice will be available and you may consult them periodically on our website: www.francesjof.com in the “Privacy Notice” link. After three years from the provision of services, Frances JOF may delete the Personal Data and Sensitive Data provided in connection with such treatments.

Cookie Notice
At Frances JOF, we respect your privacy concerns and value the relationship we have with you. This cookie notice (hereinafter, the “Notice”) explains how Frances JOF uses cookies and other similar technologies to recognize you when you visit our websites linked to this Notice (hereinafter, the “Site”). 

Functional Cookies: These cookies allow you to navigate our Site and benefit from certain functionalities, such as remembering language preferences, placing orders online, or using instant messaging assistance. As with essential cookies, if you disable these cookies, your experience with some site functionalities, such as your set preferences, will be affected.

Analytical Cookies: These cookies enable both us and our external analytical providers to collect statistical data (anonymous and aggregated) about your use of our Site and that of other visitors. This information allows Frances JOF to improve the features offered on its Site.

Online Behavioral Advertising Cookies: These cookies, provided by our external advertising partners, are used to collect various types of data related to your browsing habits and preferences for products and services. This information enables Frances JOF and its advertising partners to display relevant advertising on the Site and on other sites you visit.

Consent for the Processing of Your Personal Data
It will be understood that the Data Subject implicitly consents to the processing of their personal information under the terms indicated in this Privacy Notice if they do not express opposition in the manner previously specified. For more information, you may visit our offices at the address provided above, contact us at (55) 7827 8566, email us at: info@francesjof.com, or visit our website www.francesjof.com. Notwithstanding the exceptions provided by “the Law,” the Data Subject gives their explicit consent for the processing of their personal data and sensitive data for the purposes established in this privacy notice.

Complaints and Claims
If you believe that your right to personal data protection has been violated by any conduct of our employees or by our actions or responses, or if you suspect that there has been a breach of the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties in the processing of your personal data, you may file the corresponding complaint or claim with the IFAI. For more information, visit www.ifai.org.mx.